In using our Service, you may be requested to provide certain information such as your name, address (postal and email), telephone number and billing/payment details (including credit card information). This information is stored in our database.
In compliance with the Privacy Shield Principles, Transitnet commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Transitnet at support@Transitnet.io.
Transitnet has further committed to refer unresolved Privacy Shield complaints to JAMS Privacy Shield Program, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit Demand for Arbitration Form for more information or to file a complaint. The services of JAMS are provided at no cost to you.
Transitnet collects a variety of information via the use of the Transitnet platform and at the direction of customers, and may not have a direct relationship to the individual s whose personal data those customers process. As an individual, if you have concerns about your personal information being processed, or if you seek access or want to correct, amend, or delete inaccurate data, please contact us at email@example.com and we will work with you and the organization responsible for processing your personal data to respond to your request within a reasonable timeframe.
Our commitments under the Privacy Shield Framework are subject to the regulatory enforcement powers of the U.S. Federal Trade Commission.
In certain situations, Transitnet may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If you believe Transitnet processes your personal data under reliance of the EU-U.S. Privacy Shield Framework and have inquiries and concerns that you would like to discuss with us, please contact us at firstname.lastname@example.org. If, after contacting us, we fail to adequately address your concern please contact our U.S.-based third party dispute resolution provider, JAMS, at no cost, at https://www.jamsadr.com/eu-us-privacy-shield. In the event that neither Transitnet nor JAMS resolve your inquiry, you may have the ability to invoke binding arbitration through the Privacy Shield Panel.
Transitnet engages a limited number of third-party service providers to assist in providing the Transitnet services, including for management of some aspects of the Transitnet platform and related support functionality. Transitnet is responsible for the processing of personal data it may receive under the Privacy Shield Framework, including subsequent transfers to third parties Transitnet engages whom are acting on our behalf. Transitnet may be liable in cases where those third parties Transitnet engages do not meet the obligation to process personal data in accordance with the Privacy Shield or other applicable EU data protection requirements.
We will share your personal information with third parties only in the ways that are described in this privacy statement. We may disclose your personally identifiable information to certain third party vendors (e.g., data storage facilities, payment processors) used by Transitnet to assist us in providing the Transitnet services, to the extent necessary to enable such vendors to provide such assistance. These third parties are prohibited from using your personally identifiable information for any other purposes. If you do not want us to share your personal information with these companies, contact us directly at email@example.com.
You may update or correct your personal information and email preferences at any time by logging in to your account and editing your Settings. You can review and correct the information about you that Transitnet keeps on file by contacting us directly at firstname.lastname@example.org.