Privacy Policy

TransitNet ( us,  we,  or Company ) is committed to respecting the privacy rights of its customers, visitors, and other users of the Company s web-based software (the Service ). We created this Privacy Policy ( Privacy Policy ) to give you confidence as you use the Service, and to demonstrate our commitment to fair information practices and the protection of privacy.

PERSONALLY IDENTIFIABLE INFORMATION

In using our Service, you may be requested to provide certain information such as your name, address (postal and email), telephone number and billing/payment details (including credit card information). This information is stored in our database.
We do not sell or license personally identifiable information to third parties. We may use personally identifiable information to administer and improve the Services, customer support, to send you information about Transitnet or its Service, to contact you when necessary and for such other purposes as you may consent. We also share personal information with our business partners who assist us by performing core services (such as hosting, billing, fulfillment, or data storage and security) related to our Services. Those business partners have all agreed to uphold similar standards of security and confidentiality that we have promised to you in this Privacy Policy, and they will only use such information to carry out their specific business obligations to the Company.

COOKIES

We use cookies  to collect information and to provide you with a better service. We may customize content specific to your interests, store your password so you do not have to re-enter it each time you use the Service, and promote our Service to you. You can instruct your computer to not accept cookies; however, if you do so, you may not be able to use all aspects of the Service.

SECURITY

We follow generally accepted industry standards to protect the personal information submitted to us. Transitnet uses reasonable measures to safeguard personally identifiable information, which measures are appropriate to the type of information maintained, and follows applicable laws regarding safeguarding any such information under our control. Transitnet uses certain trusted third party companies to provide and improve the Service, including data storage and hosting operations. These third parties may have access to your information only for the purposes of performing tasks on our behalf and under obligations similar to those in this Privacy Policy. While Transitnet believes that it has taken reasonable steps to secure data collected from its customers, no security system is impenetrable. Each user is responsible for protecting his, her or its own username and password from third party access, and for selecting passwords that are secure. Each user must promptly notify us if their user name or password is lost, stolen, or used without permission. In such an event, we will remove that user name or password from your account and update our records accordingly. The Service may contain links to third party websites. We are not responsible for the privacy practices or the content of such websites.

CONFIDENTIALITY

Except as otherwise provided in this Privacy Policy, we will use commercially reasonable efforts to protect and safeguard all information against unauthorized use, publication or disclosure, and will not share it with third parties, unless such disclosure is necessary to: (a) comply with a court order or other legal process; (b) protect our rights or property; or (c) enforce our Terms of Use, take precautions against liability, to investigate and defend ourselves against third-party claims or allegations, to assist government enforcement agencies in connection with an investigation or to protect the security or integrity of our Service and website. Information that you store or exchange on the Service will immediately become available to those whom you have authorized to view such information, and Transitnet is not responsible for the privacy or disclosure practices of such recipients. We restrict access by our personnel to such information except as necessary to maintain and provide the Service or if the customer requests our assistance. If Transitnet is involved in a business divestiture, change of control, sale, merger, or acquisition of all or a part of its business, we reserve the right to transfer your information. We will notify you of any change in control of your Personal Information and any choices you may have regarding the information.

EU-U.S. PRIVACY SHIELD FRAMEWORK

Transitnet complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. Transitnet has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/
In compliance with the Privacy Shield Principles, Transitnet commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Transitnet at support@Transitnet.io.
Transitnet has further committed to refer unresolved Privacy Shield complaints to JAMS Privacy Shield Program, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit Demand for Arbitration Form for more information or to file a complaint. The services of JAMS are provided at no cost to you.

RIGHTS TO ACCESS, LIMIT USE OF, AND LIMIT DISCLOSURE OF PERSONAL DATA

Transitnet collects a variety of information via the use of the Transitnet platform and at the direction of customers, and may not have a direct relationship to the individual s whose personal data those customers process. As an individual, if you have concerns about your personal information being processed, or if you seek access or want to correct, amend, or delete inaccurate data, please contact us at support@transitnet.io and we will work with you and the organization responsible for processing your personal data to respond to your request within a reasonable timeframe.

U.S. FEDERAL TRADE COMMISSION ENFORCEMENT

Our commitments under the Privacy Shield Framework are subject to the regulatory enforcement powers of the U.S. Federal Trade Commission.

REQUIRED DISCLOSURES

In certain situations, Transitnet may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

INQUIRIES OR COMPLAINTS

If you believe Transitnet processes your personal data under reliance of the EU-U.S. Privacy Shield Framework and have inquiries and concerns that you would like to discuss with us, please contact us at support@transitnet.io. If, after contacting us, we fail to adequately address your concern please contact our U.S.-based third party dispute resolution provider, JAMS, at no cost, at https://www.jamsadr.com/eu-us-privacy-shield. In the event that neither Transitnet nor JAMS resolve your inquiry, you may have the ability to invoke binding arbitration through the Privacy Shield Panel.

USE OF THIRD-PARTIES

Transitnet engages a limited number of third-party service providers to assist in providing the Transitnet services, including for management of some aspects of the Transitnet platform and related support functionality. Transitnet is responsible for the processing of personal data it may receive under the Privacy Shield Framework, including subsequent transfers to third parties Transitnet engages whom are acting on our behalf. Transitnet may be liable in cases where those third parties Transitnet engages do not meet the obligation to process personal data in accordance with the Privacy Shield or other applicable EU data protection requirements.

YOUR CHOICES

We will share your personal information with third parties only in the ways that are described in this privacy statement. We may disclose your personally identifiable information to certain third party vendors (e.g., data storage facilities, payment processors) used by Transitnet to assist us in providing the Transitnet services, to the extent necessary to enable such vendors to provide such assistance. These third parties are prohibited from using your personally identifiable information for any other purposes. If you do not want us to share your personal information with these companies, contact us directly at support@transitnet.io.

CHANGES IN YOUR INFORMATION

You may update or correct your personal information and email preferences at any time by logging in to your account and editing your Settings. You can review and correct the information about you that Transitnet keeps on file by contacting us directly at support@transitnet.io.

UPDATES AND CHANGES TO PRIVACY POLICY

If we change this Privacy Policy, we will post those changes on the Service. Such changes are effective when posted on this page. By continuing to use the Service after the changes are made, you agree to be bound by the updated Privacy Policy. If you have any questions about this Privacy Policy, please contact us at support@transitnet.io or by regular mail to Transitnet, 3770 Highland Avenue #101, Manhattan Beach, CA 90266. 

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